WeVideo incident

eu.wevideo.com not responsive

Critical Resolved View vendor source →

WeVideo experienced a critical incident on August 19, 2024 affecting EU website / API / web app, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 03:51 PM UTC
Resolved
Aug 19, 2024, 04:55 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 19, 2024, 03:51 PM UTC

Affected components

EU website / API / web app

Update timeline

  1. investigating Aug 19, 2024, 03:51 PM UTC

    eu.wevideo.com is not responding and we are investigating a potential database issue that is causing the outage.

  2. resolved Aug 19, 2024, 04:55 PM UTC

    This incident has been resolved.