WeTransfer incident

Download servers are failing in the EU region

Major Resolved View vendor source →

WeTransfer experienced a major incident on January 11, 2023 affecting Downloads and Transfer Mobile, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2023, 04:07 PM UTC
Resolved
Jan 11, 2023, 05:12 PM UTC
Duration
1h 4m
Detected by Pingoru
Jan 11, 2023, 04:07 PM UTC

Affected components

DownloadsTransfer Mobile

Update timeline

  1. investigating Jan 11, 2023, 04:07 PM UTC

    We are currently investigating this issue; this may affect downloads in the EU region.

  2. investigating Jan 11, 2023, 04:09 PM UTC

    We are currently investigating this issue; this may affect downloads in the EU region.

  3. resolved Jan 11, 2023, 05:12 PM UTC

    This incident has been resolved and downloads in the EU region can be resumed as expected.