WeTransfer incident
Wetransfer.com is currently experiencing degraded performance
WeTransfer experienced a major incident on May 5, 2023 affecting Website and Downloads and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 05, 2023, 08:26 AM UTC
We are investigating an issue on our platform that might be affecting your experience with our services. Uploads and downloads are affected and we have reports of transfers getting stuck at 99%. We have identified the root cause and we are working towards fixing the issue.
- monitoring May 05, 2023, 08:38 AM UTC
A fix is in place and we see systems recovering. All services should be working as normal. We are monitoring the results.
- resolved May 05, 2023, 08:54 AM UTC
This incident has been resolved, full functionality has been restored. Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.