WeTransfer experienced a minor incident on June 19, 2023 affecting Email, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- investigating Jun 19, 2023, 09:34 PM UTC
Transactional emails (signup, verification, transfer emails) are delayed up to 60 minutes. We believe the issue has been addressed and are processing delayed mails; we expect to be running as usual in the next 60 minutes.
- monitoring Jun 19, 2023, 10:16 PM UTC
The majority of delayed emails have been processed and we’re monitoring the remaining few. We’re expecting the issue to be resolved in the next 15 minutes.
- resolved Jun 19, 2023, 10:24 PM UTC
The team has resolve this issue.