WeTransfer experienced a major incident on April 15, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 15, 2024, 06:43 PM UTC
Between 18:10 UTC and 18:30 UTC, we identified and mitigated an issue that might have resulted in WeTransfer.com being inaccessible for some of our users. During this time, uploading, downloading and accessing your account might have taken longer than usual or gotten interrupted. We suggest refreshing your browser before trying again for any uploads, downloads and other account management actions that might have been affected during this time. We apologise for any inconvenience caused.