WeTransfer incident

Downloads are being affected in the US region.

Major Resolved View vendor source →

WeTransfer experienced a major incident on February 16, 2023 affecting Downloads and Transfer Mobile, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2023, 02:52 PM UTC
Resolved
Feb 16, 2023, 03:04 PM UTC
Duration
11m
Detected by Pingoru
Feb 16, 2023, 02:52 PM UTC

Affected components

DownloadsTransfer Mobile

Update timeline

  1. monitoring Feb 16, 2023, 02:52 PM UTC

    We have noticed that downloads are being affected in the US region, causing issues with downloading files. We have identified this issue and are actively working to resolve it.

  2. resolved Feb 16, 2023, 03:04 PM UTC

    We're glad to let you know that downloads are now back up and running in the US region. We apologize for any inconvenience caused by this downtime and thank you for your patience while we worked to resolve this issue.