WeTransfer experienced a major incident on March 30, 2023 affecting Downloads, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Downloads
Update timeline
- investigating Mar 30, 2023, 10:09 AM UTC
We are currently investigating an incident related to downloads failing in EU regions. This may also affect downloads via portals and reviews as well as transfers.
- monitoring Mar 30, 2023, 10:31 AM UTC
A fix has been implemented and we are monitoring the results. We will update on this ASAP.
- resolved Mar 30, 2023, 10:38 AM UTC
This incident has been resolved.