WeTransfer incident

Service Degradation in US due to Infrastructure provider operational issue

Major Resolved View vendor source →

WeTransfer experienced a major incident on October 20, 2025 affecting Uploads, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:00 AM UTC
Resolved
Oct 20, 2025, 10:58 AM UTC
Duration
2h 57m
Detected by Pingoru
Oct 20, 2025, 08:00 AM UTC

Affected components

Uploads

Update timeline

  1. monitoring Oct 20, 2025, 10:30 AM UTC

    We are experiencing some issues due to an outage of our infrastructure provider

  2. monitoring Oct 20, 2025, 10:31 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 20, 2025, 10:58 AM UTC

    This incident has been resolved.