Welocalize Outage History
Welocalize is up right nowPingoru has recorded 50 incidents for Welocalize: 7 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 336 of 744 (45%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 71 of 744 (10%) |
| August 2026 | 2 | 13 of 744 (2%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 517 (0%) |
Incidents, newest first
Minor August 21, 2026 MT+ in Legal Studio degraded service 7h 40m Legal Studio
Started Aug 21, 2026, 12:12 PM UTC· resolved Aug 21, 2026, 07:53 PM UTC
- investigating Aug 21, 2026, 12:12 PM UTC
MT+ in Legal Studio is currently experiencing degraded service due to an issue with a third-party provider, which may temporarily prevent you from performing MT+ file translations in the platform. Our team is aware and is making every effort to resolve this as quickly as possible.
- identified Aug 21, 2026, 05:56 PM UTC
While our third-party provider remains in a degraded state, we have prioritized a hotfix to allow our MT+ services to adapt to this degraded state. This hotfix is being deployed now. Once deployed we will monitor the service to ensure restored functionality.
- monitoring Aug 21, 2026, 06:24 PM UTC
MT+ File Translation requests are now completing successfully. We will continue to monitor the issue.
- resolved Aug 21, 2026, 07:53 PM UTC
This incident has been resolved.
Minor August 6, 2026 Legal Studio degraded service 5h 21m Legal Studio
Started Aug 06, 2026, 08:18 PM UTC· resolved Aug 07, 2026, 01:40 AM UTC
- investigating Aug 06, 2026, 08:18 PM UTC
Legal Studio is currently experiencing degraded service, which may temporarily prevent you from starting new patent projects in the platform. Our team is aware and is making every effort to resolve this as quickly as possible.
- investigating Aug 06, 2026, 09:31 PM UTC
We are continuing to investigate this issue.
- investigating Aug 07, 2026, 01:40 AM UTC
This issue has been resolved.
- resolved Aug 07, 2026, 01:40 AM UTC
This incident has been resolved.
Critical July 10, 2026 Sharefile outage 2d 22h Citrix Sharefile
Started Jul 10, 2026, 02:11 PM UTC· resolved Jul 13, 2026, 12:56 PM UTC
- investigating Jul 10, 2026, 02:11 PM UTC
Sharefile is currently experiencing issues. No ETA yet from Progress on a fix on this issue.
- investigating Jul 10, 2026, 03:36 PM UTC
Pantheon sharefile integration is operating normally, but user web access is currently unavailable.
- investigating Jul 10, 2026, 09:32 PM UTC
ShareFile (Progress Software) continues to investigate the issue and has not provided a resolution timeline yet. We'll update here as we learn more.
- monitoring Jul 13, 2026, 12:29 AM UTC
Sharefile has resolved the issue, and users are able to login again. We'll continue to monitor the status to ensure there are no lingering effects.
- resolved Jul 13, 2026, 12:56 PM UTC
Sharefile has resolved the issue, and users are able to login again. You can use the Sharefile website again without issues.
Major May 11, 2026 Relay Slow Performance 63d 4h Relay
Started May 11, 2026, 01:30 PM UTC· resolved Jul 13, 2026, 05:38 PM UTC
- investigating May 11, 2026, 01:30 PM UTC
We are currently investigating reports of slow performance with Relay.
- identified May 12, 2026, 09:28 PM UTC
The root cause has been identified, and a fix is under way. We will update as soon as we have more information.
- identified May 12, 2026, 09:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 10, 2026, 03:20 PM UTC
The Pantheon performance initiative is ongoing, a number of areas for performance and stability improvements have been identified. We will update again when the improvements have been implemented and validated.
- monitoring Jun 23, 2026, 05:37 PM UTC
Pantheon is now responding significantly faster following recent improvements to how we cache and retrieve data and handle API requests. We have also improved how Pantheon handles work that runs behind the scenes, such as file processing, status updates, and automated workflows. Users should see common tasks—viewing project details, accepting projects, loading dashboards feel more consistent and responsive throughout Pantheon. We will continue to monitor and identify additional areas of improve Pantheon's performance. If you experience any specific issues, please submit a ticket with details (screenshots, time stamps, steps to reproduce, etc.) and we will investigate.
- monitoring Jun 23, 2026, 06:29 PM UTC
The table below shows one of the measured performance metrics, representing average request response time. Average response time is the measure of how long the Pantheon API requires to respond to an action. Lower response time translates into faster interaction. Overall, in the last two weeks, it has improved by 53%. Day # of Requests AVG Response Time (ms) 6/10/26 3,880,501 460.6 6/16/26 4,267,313 326.8 6/23/26 3,512,703 214.9
- resolved Jul 13, 2026, 05:38 PM UTC
Response times have continued to improve and have remained stable within target over the past several weeks. This issue is now resolved. Day: 6/10/26 — # of Requests: 3,880,501 — AVG Response Time (ms): 460.6 Day: 6/16/26 — # of Requests: 4,267,313 — AVG Response Time (ms): 326.8 Day: 6/23/26 — # of Requests: 3,512,703 — AVG Response Time (ms): 214.9 Day: 6/30/26 — # of Requests: 4,329,002 — AVG Response Time (ms): 188.0 Day: 7/07/26 — # of Requests: 3,675,799 — AVG Response Time (ms): 166.9 Overall, response time has improved 64% since we began tracking this issue. Pantheon continues to respond quickly and consistently across Relay and Junction. We will keep monitoring performance going forward. If you experience any specific issues, please submit a ticket with details (screenshots, timestamps, steps to reproduce, etc.) and we will investigate.
Critical February 17, 2026 Some services currently offline 4h 1m Seattle Data Center
Started Feb 17, 2026, 04:28 PM UTC· resolved Feb 17, 2026, 08:29 PM UTC
- investigating Feb 17, 2026, 04:28 PM UTC
Please be aware that an ISP issue has affected a small number of services. The known affected services are: JIRA Tracker Scania MT Portal China Proxy Server OCR/Abby Hotfolder We are also aware of some users having password reset difficulties that are also related to this issue. We are currently investigating with our ISP and will update as we know more.
- monitoring Feb 17, 2026, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2026, 08:29 PM UTC
This incident has been resolved.
Major January 22, 2026 M365 outage impacting email, sharepoint, and Onedrive 16h 19m Microsoft 365
Started Jan 22, 2026, 09:02 PM UTC· resolved Jan 23, 2026, 01:21 PM UTC
- investigating Jan 22, 2026, 09:02 PM UTC
Microsoft is reporting service degradation impacting the Exchange Online, Sharepoint, and OneDrive services. Users may experience issues when using Outlook desktop to send/receive emails, or accessing Sharepoint/onedrive web portals.
- monitoring Jan 22, 2026, 10:15 PM UTC
Microsoft has restored the underlying services to a healthy state, but users may continue to experience issues as load balancing handles moving traffic to healthy infrastructure.
- resolved Jan 23, 2026, 01:21 PM UTC
This incident has been resolved.
Notice December 5, 2025 Widespread internet outage (Cloudflare) currently affecting multiple Welocalize systems 1h 8m
Started Dec 05, 2025, 09:16 AM UTC· resolved Dec 05, 2025, 10:25 AM UTC
- identified Dec 05, 2025, 09:16 AM UTC
A widespread internet outage (Cloudflare) is currently affecting access to a number of Welocalize systems including Zendesk and Workday. Cloudflare are currently working on a fix.
- resolved Dec 05, 2025, 10:25 AM UTC
This incident has been resolved.
Major April 24, 2025 Bad request errors Junction/Relay 29m Junction, Relay
Started Apr 24, 2025, 02:29 PM UTC· resolved Apr 24, 2025, 02:58 PM UTC
- investigating Apr 24, 2025, 02:29 PM UTC
We are currently investigating this issue.
- monitoring Apr 24, 2025, 02:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2025, 02:58 PM UTC
This incident has been resolved.
Critical March 17, 2025 Problems accessing Workday production 46m Workday
Started Mar 17, 2025, 07:17 PM UTC· resolved Mar 17, 2025, 08:03 PM UTC
- investigating Mar 17, 2025, 07:17 PM UTC
Workday is reporting performance/system issues on their platform, impacting the Welocalize Workday production and sandbox tenants. Please be advised that Welocalize users are not able to access Workday at this time. Workday is working on a resolution. We will post updates as we receive them from the Workday team.
- resolved Mar 17, 2025, 08:03 PM UTC
Workday confirms that the service has returned to normal.
Major February 19, 2025 Okta authentication issue for identity.welocalize.com 13h 26m Junction, Relay, WeLearn, Citrix Sharefile and 1 more
Started Feb 19, 2025, 03:24 PM UTC· resolved Feb 20, 2025, 04:51 AM UTC
- investigating Feb 19, 2025, 03:24 PM UTC
We are investigating an incident that is blocking new logins to Welocalize Okta apps. This impacts any app accessible via the identity.welocalize.com Okta tenant.
- identified Feb 19, 2025, 04:03 PM UTC
We've identified the cause of the event and are working on remediation. We've also engaged the vendor for additional support.
- identified Feb 19, 2025, 07:07 PM UTC
Remediation efforts are still underway. Users outside of welocalize.com may receive emails to reset their passwords, which is an expected part of the recovery process.
- monitoring Feb 19, 2025, 10:42 PM UTC
Remediation work is complete and user access to identity.welocalize.com is restored. We'll continue monitoring for further issues.
- resolved Feb 20, 2025, 04:51 AM UTC
This incident has been resolved.
Critical January 23, 2025 Unable to login to Sharefile 14m Citrix Sharefile
Started Jan 23, 2025, 10:35 AM UTC· resolved Jan 23, 2025, 10:49 AM UTC
- investigating Jan 23, 2025, 10:35 AM UTC
We are currently investigating this issue.
- investigating Jan 23, 2025, 10:49 AM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2025, 10:49 AM UTC
This incident has been resolved.
Notice November 25, 2024 Microsoft partial outage 19h 52m
Started Nov 25, 2024, 05:47 PM UTC· resolved Nov 26, 2024, 01:39 PM UTC
- identified Nov 25, 2024, 05:47 PM UTC
Microsoft is currently experiencing an issue with some of their features, and services on MS 365. No ETA for a fix as of yet.
- monitoring Nov 25, 2024, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 01:39 PM UTC
MS has reported this issue as resolved.
Major November 6, 2024 Users unable to authenticate to Relay/Junction 37m Junction, Relay
Started Nov 06, 2024, 10:15 PM UTC· resolved Nov 06, 2024, 10:52 PM UTC
- investigating Nov 06, 2024, 10:15 PM UTC
We are currently investigating an issue that is preventing users from authenticating into Relay / Junction.
- monitoring Nov 06, 2024, 10:29 PM UTC
We've identified and resolved the cause of the failed authentications. We'll continue to monitor for any remaining issues.
- resolved Nov 06, 2024, 10:52 PM UTC
This incident has been resolved.