Wellpro incident

Issues with providers accessing telehealth meetings

Minor Resolved View vendor source →

Wellpro experienced a minor incident on June 18, 2026 affecting Wellpro Intelligent Health Record, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 07:00 PM UTC
Resolved
Jun 19, 2026, 08:02 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 18, 2026, 07:00 PM UTC

Affected components

Wellpro Intelligent Health Record

Update timeline

  1. investigating Jun 19, 2026, 12:57 AM UTC

    Some users report issues with joining telehealth video meetings.

  2. identified Jun 19, 2026, 02:26 AM UTC

    The issue has been identified and a fix is being deployed

  3. monitoring Jun 19, 2026, 02:28 AM UTC

    A hot fix has been deployed and will monitor the results

  4. resolved Jun 19, 2026, 08:02 PM UTC

    The root cause issue has been fixed