Update regarding Dr. First on the dose check alert

Update timeline

1. identified Feb 08, 2022, 10:19 PM UTC

   Dear Customers, We received an alert from Dr. First regarding dosage and wanted to relay it to you. We have an integration with Dr. First for prescribing. We know you rely on us to provide reliable dose check alerts to prevent adverse drug events. We have recently been notified that while the dosing calculator is accurate, a warning may or may not be triggered in some cases when a decimal is involved based on whether the system rounds up or down. Our partner is working to resolve this rapidly, and we are expecting the system warnings to be 100% by February 15, 2022. In the meantime, we are proactively advising that you manually evaluate clinical appropriateness prior to prescribing. We appreciate your patience as we resolve this with our partner. We value our relationship and are committed to working with you and your clients to address any concerns. Thank you, The Welkin Team

2. resolved Feb 09, 2022, 05:25 AM UTC

   This incident has been resolved.