Welkin Health experienced a minor incident on May 27, 2024 affecting Welkin API, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 27, 2024, 03:42 PM UTC
Dear Customers, We have received an alert from Mailgun regarding an incident on their platform. This incident affects the following services on the Mailgun platform: Email Services (API, SMTP, Outbound Delivery, Inbound email processing, Events & Logs, Stats and Analytics), Customer Tools (Control Panel), and Deliverability Services (Email Validation, Inbox Placement). For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Mailgun has applied a fix and is currently monitoring the situation. We will update you once the issue is fully resolved. We appreciate your patience as we work through this with our partner. Thank you, The Welkin Team
- resolved May 27, 2024, 06:35 PM UTC
Dear Customers, We are pleased to inform you that Mailgun has fully resolved the incident. For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Thank you, The Welkin Team