Webshrinker incident

UI Preventing Manual Customers from seeing the Roaming Client

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on June 24, 2025 affecting Front End UI, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 03:56 PM UTC
Resolved
Jun 24, 2025, 06:40 PM UTC
Duration
2h 44m
Detected by Pingoru
Jun 24, 2025, 03:56 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Jun 24, 2025, 03:56 PM UTC

    We are currently investigating an issue in the DNSFilter UI that is preventing manual customers from seeing Roaming Client.

  2. monitoring Jun 24, 2025, 04:45 PM UTC

    A fix has been implemented and we are continuing to monitor the results.

  3. resolved Jun 24, 2025, 06:40 PM UTC

    This incident has been resolved.