Webshrinker experienced a major incident on November 16, 2023 affecting Analytics, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Nov 16, 2023, 03:58 PM UTC
We are currently investigating an issue that is causing the Query Log to not load Categories. Updated status will be provided as soon as possible. DNS filtering and all core features are operating normally.
- monitoring Nov 16, 2023, 03:59 PM UTC
A fix has been implemented and we are currently monitoring to ensure stability. DNS filtering and all core features continue to operate normally.
- resolved Nov 16, 2023, 05:01 PM UTC
Monitoring has been completed and services are stable. DNS resolution and API functions were unaffected.