Webshrinker incident

Slow/intermittent loading dashboard

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on November 21, 2023 affecting Front End UI, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 04:22 PM UTC
Resolved
Nov 21, 2023, 06:01 PM UTC
Duration
1h 39m
Detected by Pingoru
Nov 21, 2023, 04:22 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Nov 21, 2023, 04:22 PM UTC

    Our engineering team is currently investigating an issue that is causing users to experience intermittent latency when logging into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.

  2. monitoring Nov 21, 2023, 04:44 PM UTC

    Our engineering team has implemented a fix and users are now able to log into the dashboard. We are currently monitoring to ensure the issue has been fully resolved.

  3. resolved Nov 21, 2023, 06:01 PM UTC

    This incident has been resolved. If you need further assistance please reach out to us at [email protected]