Webshrinker incident
Intermittent Latency When Logging Into And Navigating The Dashboard
Webshrinker experienced a minor incident on November 30, 2023 affecting Front End UI, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 30, 2023, 03:44 PM UTC
Our engineering team is currently investigating an issue that is causing users to experience intermittent latency when logging into and navigating the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.
- identified Nov 30, 2023, 03:55 PM UTC
Our engineering team has identified the issue and are actively working to implement a fix. Updated status will be provided as soon as possible.
- identified Nov 30, 2023, 04:31 PM UTC
We are continuing to investigate and working to implement a fix on our end. Updated status will be provided as soon as possible. DNS resolution continues to operate normally.
- monitoring Nov 30, 2023, 05:12 PM UTC
Our engineering team has implemented a fix and users are now able to log into the dashboard and navigate normally. We are currently monitoring to ensure the issue has been fully resolved.
- resolved Nov 30, 2023, 06:49 PM UTC
This incident has been resolved. If you need further assistance please reach out to us at [email protected]