Webshrinker incident

Dashboard Login Failure

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on January 17, 2024 affecting Front End UI, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 10:00 PM UTC
Resolved
Jan 17, 2024, 10:34 PM UTC
Duration
34m
Detected by Pingoru
Jan 17, 2024, 10:00 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Jan 17, 2024, 10:00 PM UTC

    Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.

  2. monitoring Jan 17, 2024, 10:05 PM UTC

    Our engineering team has implemented a fix and users are again able to log into the dashboard. We are currently monitoring to ensure services remain stable.

  3. resolved Jan 17, 2024, 10:34 PM UTC

    This incident has been resolved. Please reach out to [email protected] should you need any further assistance.