Webshrinker incident

Dashboard Login latency

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on April 23, 2024 affecting Analytics and Front End UI and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 01:50 PM UTC
Resolved
Apr 23, 2024, 04:24 PM UTC
Duration
2h 34m
Detected by Pingoru
Apr 23, 2024, 01:50 PM UTC

Affected components

AnalyticsFront End UIAPI

Update timeline

  1. investigating Apr 23, 2024, 01:50 PM UTC

    Our engineering team has identified an issue that is preventing users from logging into the dashboard and is currently working to implement a fix. We will provide updated status as soon as possible.

  2. identified Apr 23, 2024, 03:19 PM UTC

    The root cause of the issue has been identified and we are currently working in implementing a fix.

  3. monitoring Apr 23, 2024, 03:25 PM UTC

    A fix has been implemented and we are continuing to monitor the results.

  4. resolved Apr 23, 2024, 04:24 PM UTC

    This incident has now been resolved.