Webshrinker incident

DNSFilter Dashboard Performance Issue - Investigating

Major Resolved View vendor source →

Webshrinker experienced a major incident on May 6, 2024 affecting Front End UI, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 03:01 PM UTC
Resolved
May 06, 2024, 05:34 PM UTC
Duration
2h 32m
Detected by Pingoru
May 06, 2024, 03:01 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating May 06, 2024, 03:01 PM UTC

    Our engineering team is currently investigating an issue which is causing Slowness when navigating or logging into the DNSFilter dashboard. Updated status will be provided as soon as possible. DNS resolution and filtering is operating normally.

  2. identified May 06, 2024, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2024, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2024, 05:34 PM UTC

    This incident has been resolved.