Webshrinker incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on May 17, 2024 affecting Analytics, lasting 15h 17m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 05:13 AM UTC
Resolved
May 17, 2024, 08:31 PM UTC
Duration
15h 17m
Detected by Pingoru
May 17, 2024, 05:13 AM UTC

Affected components

Analytics

Update timeline

  1. investigating May 17, 2024, 05:13 AM UTC

    Our data processing infrastructure is running behind, which is causing delays in the Data Export add-on. No data has been lost, and the system should be caught up shortly.

  2. investigating May 17, 2024, 05:13 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 17, 2024, 01:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 17, 2024, 08:31 PM UTC

    This incident has now been resolved.