Webshrinker incident

Dashboard - Query Log processing delays

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on April 7, 2025 affecting Analytics and Front End UI, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 06:57 PM UTC
Resolved
Apr 07, 2025, 11:23 PM UTC
Duration
4h 26m
Detected by Pingoru
Apr 07, 2025, 06:57 PM UTC

Affected components

AnalyticsFront End UI

Update timeline

  1. investigating Apr 07, 2025, 06:57 PM UTC

    We are currently investigating reports of delays affecting the processing of Query Log reporting. We understand the importance of timely access to this information and are working diligently to identify the root cause and restore normal processing speeds. During this time, query log reporting visibility may be affected. We do not anticipate any data loss. This issue is isolated to Query Log reporting; other platform functions are not impacted.

  2. monitoring Apr 07, 2025, 07:50 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved Apr 07, 2025, 11:23 PM UTC

    This incident has now been resolved.