Webpagetest incident

WebPageTest Portal Access Issues

Critical Resolved View vendor source →

Webpagetest experienced a critical incident on July 19, 2025 affecting Management Portal, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 05:46 PM UTC
Resolved
Jul 19, 2025, 11:52 PM UTC
Duration
6h 5m
Detected by Pingoru
Jul 19, 2025, 05:46 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Jul 19, 2025, 05:22 PM UTC

    We are currently investigating an issue that is preventing users from accessing the WebPageTest portal. Our team is actively working to identify the root cause and restore full functionality as soon as possible.

  2. monitoring Jul 19, 2025, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 19, 2025, 05:46 PM UTC

    We are observing a recurrence of the issue and are actively investigating. Our team is working to identify the root cause and implement a resolution as quickly as possible.

  4. monitoring Jul 19, 2025, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2025, 11:52 AM UTC

    This incident has been resolved.