Web24 experienced a minor incident on October 20, 2025 affecting Cloud VPS, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud VPS
Update timeline
- identified Oct 20, 2025, 02:48 AM UTC
We have noticed an issue with one of our XenServer hosts, which is preventing us from managing the VPSs through the XenCenter client. We will need to reboot the host, which may cause a interruption for a small segment of VPSs hosted on it. We will keep you updated on the progress.
- resolved Oct 20, 2025, 03:32 AM UTC
The host has been rebooted and all the VMs are now online