Web24 incident

Service Interruption - Networking Issue

Minor Resolved View vendor source →

Web24 experienced a minor incident on January 18, 2021 affecting Network, lasting 10h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2021, 04:18 AM UTC
Resolved
Jan 18, 2021, 02:38 PM UTC
Duration
10h 20m
Detected by Pingoru
Jan 18, 2021, 04:18 AM UTC

Affected components

Network

Update timeline

  1. monitoring Jan 18, 2021, 04:18 AM UTC

    Be advised our internal monitoring indicated that a Networking Issue with our upstream provider occurred at 13:13 and 13:47 today. The disruption may have caused some sites and services to be temporarily unavailable for up to 5 minutes. We are talking to our provider who has identified the issue and we are monitoring the network while the root cause is investigated.

  2. resolved Jan 18, 2021, 02:38 PM UTC

    There have been no further indications of instability on the network, this issue is now resolved.