Web24 experienced a notice incident on February 12, 2021 affecting Network, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Network
Update timeline
- monitoring Feb 12, 2021, 04:37 AM UTC
A hardware fault on a top of rack switch has caused intermittent connectivity loss to a small number of customer servers. The failed hardware has been replaced and looks to be stable, we will continue monitoring the switch for the next couple of hours to ensure no further issues.
- resolved Feb 14, 2021, 11:24 PM UTC
We have seen no further issue, this issue is now resolved.