Web24 incident

Cloud VPS Outage

Major Resolved View vendor source →

Web24 experienced a major incident on December 22, 2021 affecting Cloud VPS, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 04:02 AM UTC
Resolved
Dec 22, 2021, 05:23 AM UTC
Duration
1h 20m
Detected by Pingoru
Dec 22, 2021, 04:02 AM UTC

Affected components

Cloud VPS

Update timeline

  1. investigating Dec 22, 2021, 04:02 AM UTC

    At Web24, we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions to a small number of VMs. We apologies for any inconvenience this may be causing you. Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.

  2. monitoring Dec 22, 2021, 04:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2021, 05:23 AM UTC

    This incident has been resolved.