Web24 incident

Hazard Notification: Issues with email delivery

Notice Resolved View vendor source →

Web24 experienced a notice incident on April 6, 2022 affecting Dedicated Servers and Email Filtering Cluster, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2022, 05:54 AM UTC
Resolved
Apr 12, 2022, 06:05 AM UTC
Duration
6d
Detected by Pingoru
Apr 06, 2022, 05:54 AM UTC

Affected components

Dedicated ServersEmail Filtering Cluster

Update timeline

  1. monitoring Apr 06, 2022, 05:54 AM UTC

    Please be advised that we have been alerted to an issue with email delivery for some hosts that reside on our address space. Please see the following link for details: https://help.web24.com.au/en/knowledgebase/article/outgoing-mail-rejected-by-uceprotect-level-3-faqs-w24 We are closely monitoring this situation, and taking the appropriate action for any service that violates our terms and conditions.

  2. resolved Apr 12, 2022, 06:05 AM UTC

    This incident has been resolved.