Web24 incident

New domain registrations for *.au show as unavailable

Notice Resolved View vendor source →

Web24 experienced a notice incident on September 1, 2022, lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 06:08 AM UTC
Resolved
Sep 01, 2022, 11:18 PM UTC
Duration
17h 10m
Detected by Pingoru
Sep 01, 2022, 06:08 AM UTC

Update timeline

  1. identified Sep 01, 2022, 06:08 AM UTC

    We are aware of an issue on our website concerning new domain registrations. When attempting to register a new domain name under the .au space, the domain name will show as unavailable even if it is available. We have identified the issue being caused by an upstream provider and are working to resolve this. This impacts only new domain registrations under .com.au .net.au .org.au .id.au .asn.au .au

  2. resolved Sep 01, 2022, 11:18 PM UTC

    This incident has been resolved.