Web24 experienced a notice incident on November 23, 2023 affecting Cloud VPS, lasting 21h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 23, 2023, 09:29 AM UTC
At Web24, we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions to a small number of VMs. We apologies for any inconvenience this may be causing you. Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.
- investigating Nov 23, 2023, 04:19 PM UTC
Our team of System Engineers are still investigating the issue and we will update you on our progress as soon as we possibly can.
- identified Nov 24, 2023, 02:40 AM UTC
We are continuing our efforts to resolve this issue as soon as possible. We will provide an update with further details in the next hour.
- resolved Nov 24, 2023, 06:49 AM UTC
This incident has been resolved.