Web24 experienced a notice incident on April 18, 2024 affecting Cloud VPS, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Cloud VPS
Update timeline
- identified Apr 18, 2024, 03:04 AM UTC
At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we a small section of our Xen VPS platform is down due to a hardware failure. We apologise for any inconvenience this may be causing you. We are working to replace the effected hardware components and will update you with our progress as soon as possible.
- resolved Apr 19, 2024, 03:10 AM UTC
This incident has been resolved.