Web24 incident

Service Interruption - Windows Plesk Shared Hosting

Minor Resolved View vendor source →

Web24 experienced a minor incident on May 2, 2024 affecting Web Hosting Plesk, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 03:25 AM UTC
Resolved
May 03, 2024, 03:38 AM UTC
Duration
1d
Detected by Pingoru
May 02, 2024, 03:25 AM UTC

Affected components

Web Hosting Plesk

Update timeline

  1. identified May 02, 2024, 03:25 AM UTC

    We are currently experiencing technical difficulties with one of our Plesk Windows shared hosting server. This is affecting the availability of websites hosted on the server as well as access to the Plesk control panel. Our system administrators are actively working on it and will keep you posted.

  2. identified May 02, 2024, 08:03 AM UTC

    We are still working on the issue and will keep you posted.

  3. monitoring May 02, 2024, 09:51 AM UTC

    The issue has been resolved, and both the websites and Plesk control panel are loading properly now. We are currently monitoring the server's performance for any further issues.

  4. resolved May 03, 2024, 03:38 AM UTC

    This incident has been resolved.