Web24 experienced a notice incident on July 26, 2021 affecting Cloud VPS and Dedicated Servers and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2021, 04:17 AM UTC
At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions to a small section of our network. We apologise for any inconvenience this may be causing you. Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.
- identified Jul 26, 2021, 05:18 AM UTC
Our technicians have located the cause of the issue and have applied a partial fix. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
- monitoring Jul 26, 2021, 05:32 AM UTC
A fix has been implemented and we're continuing to monitor the status.
- resolved Jul 26, 2021, 06:31 AM UTC
This incident has been resolved.