Web24 incident

Disruption to international network reachability

Notice Resolved View vendor source →

Web24 experienced a notice incident on November 22, 2021 affecting Network, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 03:37 AM UTC
Resolved
Nov 22, 2021, 05:53 AM UTC
Duration
2h 16m
Detected by Pingoru
Nov 22, 2021, 03:37 AM UTC

Affected components

Network

Update timeline

  1. monitoring Nov 22, 2021, 03:37 AM UTC

    One of our transit providers has had an unscheduled outage at 12:20 (AEST) which was causing reachability issues from select overseas locations. We have re-routed traffic to other providers while we monitor the situation.

  2. resolved Nov 22, 2021, 05:53 AM UTC

    Our transit providers device is back online and we have re-enabled traffic over those links.