Web24 incident

Service Interruption - Windows Plesk Shared Hosting

Notice Resolved View vendor source →

Web24 experienced a notice incident on May 10, 2024 affecting Web Hosting Plesk, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 09:36 PM UTC
Resolved
May 11, 2024, 01:54 AM UTC
Duration
4h 18m
Detected by Pingoru
May 10, 2024, 09:36 PM UTC

Affected components

Web Hosting Plesk

Update timeline

  1. investigating May 10, 2024, 09:36 PM UTC

    We are currently experiencing technical difficulties with one of our Plesk Windows shared hosting server. This is affecting the availability of websites hosted on the server as well as access to the Plesk control panel. Our system administrators are actively working on it and will keep you posted.

  2. identified May 10, 2024, 11:42 PM UTC

    We are still working on the issue and will keep you posted.

  3. monitoring May 11, 2024, 01:39 AM UTC

    The issue has been resolved, and both the websites and Plesk control panel are loading properly now. We are currently monitoring the server's performance for any further issues.

  4. resolved May 11, 2024, 01:54 AM UTC

    This incident has been resolved.