Web24 experienced a notice incident on May 18, 2026 affecting Web Hosting Plesk and Reseller Hosting Plesk and 1 more component, lasting 72d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 18, 2026, 04:08 AM UTC
We are aware of the issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it. Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
- monitoring May 18, 2026, 04:48 AM UTC
The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability. We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
- identified May 18, 2026, 06:33 AM UTC
We have identified another issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it. Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
- monitoring May 18, 2026, 11:33 AM UTC
The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability. We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
- resolved Jul 29, 2026, 01:32 PM UTC
This incident has been resolved.