Web Hosting Hub incident

Partial Outage On Web Hosting Servers

Minor Resolved View vendor source →

Web Hosting Hub experienced a minor incident on April 3, 2022, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2022, 04:32 AM UTC
Resolved
Apr 03, 2022, 06:23 AM UTC
Duration
1h 51m
Detected by Pingoru
Apr 03, 2022, 04:32 AM UTC

Update timeline

  1. investigating Apr 03, 2022, 04:32 AM UTC

    Our Systems team is aware of a disruption of service to some of our Web Hosting Servers. At this time we have no estimated time for restoration, however, our Systems team is actively working to resolve the issue and minimize any disruptions of service. We apologize for any inconvenience this may cause. Updates will be provided here as they become available.

  2. resolved Apr 03, 2022, 06:23 AM UTC

    Our networking team located the issue that caused some customers in our west coast data center to lose power. Although this did result in a disruption in service, we're pleased that no permanent damage or data loss occurred. Full operation of all servers has been restored at this time. We appreciate your patience while we worked to resolve this issue.