Weave incident

"Error looking up conversation"

Notice Resolved View vendor source →

Weave experienced a notice incident on September 25, 2025, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 05:55 PM UTC
Resolved
Sep 25, 2025, 09:01 PM UTC
Duration
3h 6m
Detected by Pingoru
Sep 25, 2025, 05:55 PM UTC

Update timeline

  1. investigating Sep 25, 2025, 05:55 PM UTC

    We are getting reports of some customers encountering "Error looking up conversation" when attempting to view messages. Teams are investigating now.

  2. resolved Sep 25, 2025, 09:01 PM UTC

    This incident has been resolved.