Weave experienced a critical incident on February 23, 2026 affecting Fax Service, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Service
Update timeline
- investigating Feb 23, 2026, 03:25 PM UTC
We are currently investigating with our third-party provider on why some faxes are being delayed in sending.
- identified Feb 23, 2026, 03:52 PM UTC
This issues has been identified and customers are not able to send Fax but we are working with our third party provider to resolve this issue.
- resolved Feb 23, 2026, 04:09 PM UTC
This incident has been resolved.