Weave incident

Dentrix Ascend Patient Data Not Syncing

Notice Resolved View vendor source →

Weave experienced a notice incident on April 1, 2026 affecting Weave Portal, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 02:04 PM UTC
Resolved
Apr 01, 2026, 09:50 PM UTC
Duration
7h 45m
Detected by Pingoru
Apr 01, 2026, 02:04 PM UTC

Affected components

Weave Portal

Update timeline

  1. investigating Apr 01, 2026, 02:04 PM UTC

    We are investigating an issue causing patient data to not sync.

  2. monitoring Apr 01, 2026, 06:51 PM UTC

    A fix has been implemented and we are currently monitoring. Thank you for your patience.

  3. resolved Apr 01, 2026, 09:50 PM UTC

    This incident has been resolved.