Weave incident

Unable to Answer Inbound Calls From Call Queues

Critical Resolved View vendor source →

Weave experienced a critical incident on May 5, 2026 affecting Phone Service, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 09:20 PM UTC
Resolved
May 05, 2026, 09:56 PM UTC
Duration
35m
Detected by Pingoru
May 05, 2026, 09:20 PM UTC

Affected components

Phone Service

Update timeline

  1. investigating May 05, 2026, 09:20 PM UTC

    We are currently investigating this issue.

  2. monitoring May 05, 2026, 09:37 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved May 05, 2026, 09:56 PM UTC

    This incident has been resolved.