Weave incident

Server Upgrades

Notice Resolved View vendor source →

Weave experienced a notice incident on December 15, 2015, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2015, 10:54 PM UTC
Resolved
Dec 18, 2015, 03:21 PM UTC
Duration
2d 16h
Detected by Pingoru
Dec 15, 2015, 10:54 PM UTC

Update timeline

  1. scheduled Dec 15, 2015, 10:54 PM UTC

    We are upgrading some of our servers to handle more capacity. This will only affect about 20% of our customers, but will cause the phone system to be completely shut down for 30 minutes or less. Please email support with any questions.

  2. in progress Dec 18, 2015, 06:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Dec 18, 2015, 03:21 PM UTC

    Project was successfully completed at 1:30 a.m. (MST)