Wealthsimple incident

System Issues | Difficultés techniques

Critical Resolved View vendor source →

Wealthsimple experienced a critical incident on August 30, 2025 affecting Account Login and Automations and 1 more component, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2025, 08:49 PM UTC
Resolved
Aug 31, 2025, 02:31 AM UTC
Duration
5h 42m
Detected by Pingoru
Aug 30, 2025, 08:49 PM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsAuto-fill My ReturnAccount OpeningDepositCryptoFiling SubmissionE-transferGraphs

Update timeline

  1. investigating Aug 30, 2025, 08:49 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Aug 30, 2025, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 31, 2025, 02:31 AM UTC

    This has been resolved. Ce problème a été résolu.