We Know Training incident

Password reset unavailable

Minor Resolved View vendor source →

We Know Training experienced a minor incident on May 25, 2026 affecting RapidLMS Main Application, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 05:33 PM UTC
Resolved
May 25, 2026, 10:15 PM UTC
Duration
4h 42m
Detected by Pingoru
May 25, 2026, 05:33 PM UTC

Affected components

RapidLMS Main Application

Update timeline

  1. investigating May 25, 2026, 05:33 PM UTC

    We are aware of an issue with password reset functionality, and it is currently unavailable. We are actively working to deploy a fix.

  2. identified May 25, 2026, 05:43 PM UTC

    We have identified the issue, and we are implementing a fix.

  3. resolved May 25, 2026, 10:15 PM UTC

    The incident with password reset emails is now resolved.