Wave experienced a minor incident on September 10, 2025 affecting Web Application and Accounting, lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAccounting
Update timeline
- investigating Sep 10, 2025, 02:54 PM UTC
We are investigating an issue that is impacting the accuracy of reports for some Wave customers. Data has not been lost, but balances may appear incorrect while the issue persists. We are working on a solution.
- investigating Sep 10, 2025, 04:14 PM UTC
We are continuing to investigate the issue impacting reports. Thank you for your patience.
- identified Sep 10, 2025, 06:35 PM UTC
We have identified the cause of the issue, and are working to fix it for impacted businesses. Thank you for your patience.
- resolved Sep 10, 2025, 10:06 PM UTC
The issue has been resolved and reports should now appear as expected. Thanks for your patience and we apologize for the interruption today.