Waterfall incident

Prospector, Enrichment Contact, and 3 other services are down

Major Resolved View vendor source →

Waterfall experienced a major incident on February 18, 2026 affecting Individual Services (Prospector) and Individual Services (Enrichment Contact) and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 05:15 PM UTC
Resolved
Feb 18, 2026, 08:50 PM UTC
Duration
3h 35m
Detected by Pingoru
Feb 18, 2026, 05:15 PM UTC

Affected components

Individual Services (Prospector)Individual Services (Enrichment Contact)Individual Services (Enrichment Phone)Individual Services (Enrich Company)Individual Services (Verify Email)

Update timeline

  1. investigating Feb 18, 2026, 05:15 PM UTC

    Verify Email went down.

  2. resolved Feb 18, 2026, 08:50 PM UTC

    Verify Email recovered.