Waterfall incident
Prospector, Enrichment Contact, and 7 other services are down
Waterfall experienced a major incident on September 29, 2026 affecting Individual Services (Prospector) and Individual Services (Enrichment Contact) and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Individual Services (Prospector)Individual Services (Enrichment Contact)Individual Services (Enrichment Phone)Individual Services (Enrich Company)Individual Services (Job Change API)Individual Services (Search Contact)Individual Services (Search Company)Individual Services (Verify Email)Individual Services (Account Info V2)
Update timeline
- investigating Sep 29, 2026, 05:37 PM UTC
Account Info V2 went down.
- resolved Sep 29, 2026, 06:06 PM UTC
Enrichment Phone recovered.