Waterfall incident

Account Info and Account Info V2 are down

Major Resolved View vendor source →

Waterfall experienced a major incident on February 27, 2026 affecting Individual Services (Account Info V2), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 08:39 PM UTC
Resolved
Feb 27, 2026, 08:51 PM UTC
Duration
11m
Detected by Pingoru
Feb 27, 2026, 08:39 PM UTC

Affected components

Individual Services (Account Info V2)

Update timeline

  1. investigating Feb 27, 2026, 08:39 PM UTC

    Account Info V2 went down.

  2. resolved Feb 27, 2026, 08:51 PM UTC

    Account Info recovered.