Walley incident

Issues with credit purchases due to third party provider

Major Resolved View vendor source →

Walley experienced a major incident on May 10, 2026, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 03:23 PM UTC
Resolved
May 10, 2026, 03:55 PM UTC
Duration
31m
Detected by Pingoru
May 10, 2026, 03:23 PM UTC

Update timeline

  1. investigating May 10, 2026, 03:23 PM UTC

    We’re currently experiencing issues affecting some credit purchases due to errors with a third-party provider. This may result in failed or delayed transactions for impacted users. We’re actively working with the provider to resolve the issue as quickly as possible and will keep you updated on progress. Thanks for your patience.

  2. investigating May 10, 2026, 03:45 PM UTC

    We are seeing improvements in credit purchases now. We are closely monitoring the issue to make sure it is recovering

  3. resolved May 10, 2026, 03:55 PM UTC

    We've now resolved the incident. Thanks for your patience.