Wallester experienced a minor incident on November 18, 2025 affecting Wallester Business API and Wallester Business Client Portal and 1 more component, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:03 PM UTC
Dear Client, We would like to inform you of a temporary disruption that affected certain functionalities due to a technical issue. The responsible teams are looking into the issue with the highest priority. Date: November 18, 2025 Start time: 13:35 (EEST) Components affected: Wallester Business API Wallester Business Client Portal White-Label API wallester.com We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership. If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].
- identified Nov 18, 2025, 12:39 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 02:51 PM UTC
We have been informed that the service provider has implemented a fix. Our team is currently monitoring the system to ensure full stability and proper functionality.
- monitoring Nov 18, 2025, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 03:56 PM UTC
This issue has now been fully resolved. Date: November 18, 2025 Start time: 13:35 (EEST) End time: 17:50 (EEST) If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].