Wallester experienced a major incident on January 8, 2026 affecting Wallester Business API and Wallester Business Client Portal and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2026, 10:35 AM UTC
Dear Client, We would like to inform you of a temporary disruption that affected certain functionalities. The responsible teams are looking into the issue with the highest priority. Date: January 8, 2026 Start time: 12:23 (EET) Components affected: Wallester Business API White-Label API Card Creation PIN/CVV We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.
- identified Jan 08, 2026, 10:48 AM UTC
The issue has been identified and the fix is being prepared. The responsible teams are taking all necessary actions to resolve the issue as soon as possible.
- monitoring Jan 08, 2026, 10:55 AM UTC
The issue has been mitigated. Monitoring is in place and systems are operating normally. We continue to observe the situation.
- resolved Jan 08, 2026, 11:08 AM UTC
The temporary disruption has been resolved. All services are operating normally. We continue to monitor the situation.